Patient tech help for seniors Call (614) 619-1336

I help seniors use their phone, email, and apps — calmly, in plain English, at your pace.

Calm, plain-English technology help for older adults — phone, email, photos, and more. Remote or in-person.

Call now Send a message

No question is too small. Remote or in-person — your choice.

What I help with

  • Email & links

    Open attachments, Google Drive and Dropbox links, and spot scam emails.

  • iPhone & Android basics

    Settings, updates, storage, contacts, and calendar — no jargon.

  • Photos & sharing

    AirDrop, text photos, print albums, iCloud, and Google Photos.

  • Video calls

    FaceTime, Zoom, and YouTube — watch, share, and save legally.

  • Wi-Fi & printers

    Connect devices and fix the dreaded "no internet" message.

  • Passwords & accounts

    Safe reset with you or a family member present. I never keep your passwords.

How a session works

  1. 1. Call or text Tell me your device (iPhone or Android) and what you need help with.
  2. 2. We meet By phone, FaceTime, or in person — at your pace, in plain English.
  3. 3. You get notes I leave written step-by-step instructions you can keep and reuse.

Pricing

Simple, upfront rates. Many families book sessions as a gift for parents.

  • Quick help call

    $30

    15–20 minutes

    One small question — email link, setting, or quick fix.

  • Standard session

    $75

    60 minutes

    Default booking — we'll go at your pace and write down the steps.

  • In-home visit

    $110

    90 minutes

    At your home or a coffee shop. Travel fee may apply outside local area.

  • New device setup

    $135

    ~2 hours

    iPhone, iPad, or Android out of the box — contacts, Wi-Fi, and basics.

  • 3-session package

    $200

    3 × 60 minutes

    Save about 15%. Good for learning several skills over a few weeks.

Free printable guides

Large-print cheat sheets you can print and keep by your computer or phone.

What clients say

  • "Jeff walked me through opening a Google Drive link from my email. He wrote the steps down so I could do it myself the next time."

    — Robert M., Age 72, pilot client

  • "My dad was nervous about his new iPhone. One session and he could FaceTime the grandkids. Worth every penny."

    — Susan T., Adult daughter, pilot referral

  • "No question was too small. Patient, kind, and never made me feel foolish."

    — Helen K., Age 68, pilot client

What I don't do

Clear boundaries keep expectations honest and your data safe.

  • Data recovery from dead hard drives
  • Business IT or office networking
  • Illegal video downloading or redistribution
  • Medical device setup or configuration
  • Electrical, plumbing, or other licensed home trades

Get in touch

Serving Temple City, CA. Evening and Saturday appointments available.